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In order to ensure ethical, sound and integrity business practices, and to ensure continued transparency and information disclosure practices particularly related to reporting violations by both Employees and management, Indonesia Power has had and implemented the Policy Reporting System of Breach (WBS) since 2011 based on the Joint Decree of the Board of Commissioners and the Board of Directors No.136.K / 020 / IP / 2011 and No.011.SK/DEKOM-IP/2011 on Indonesia Power Whistle-Blowing System (WBS) Policy. 

WBS policy is the communication channel of employees, customers, partners, and other parties in reporting events allegedly related to fraud, criminal, corporate policy violations and code violations involving all levels of Indonesia Power.

WBS policy is expected to encourage all parties to report violations without fear of victimization, discrimination or loss

The scope of the WBS Policy includes violations of the Code of Conduct, which can harm the Company's finances and which may create a negative reputation for Indonesia Power. Any internal party or external party may report any violation, such as the Board of Commissioners, the Committee of the Board of Commissioners, the Board of Directors, and all employees and other stakeholders who have a working relationship with Indonesia Power. While parties that can be reported as the perpetrators of violations include the Board of Commissioners, Committees of the Board of Commissioners, Board of Directors, and all Indonesian Power Employees.

Reports that may be submitted through the WBS are reports of acts of infringement that include unethical / immoral conduct or other acts that may harm the Company or its stakeholders, conducted by the Employee, the Board of Directors, the Board of Commissioners, the Board of Commissioners committee in accordance with the Code of Ethics.

WBS Policy Socialization continues to be done both to the internal and external parties for the implementation is supported by all parties effectively. Socialization to internal parties is done through various media such as workshops, intranets, mading, brochures, bulletins, banners, magazines Indonesia Power, and Annual Report.

Infringement Reporting Mechanism

Reports of fraud, criminal indications, company policy violations and code violations involving all levels of Indonesia Power can be submitted through website or email or official letter. Indonesia Power provides the widest opportunity for complainant complainant reporters, both from internal parties of Indonesia Power and external stakeholders by including clear and unidentified identity, and supporting evidence of indication of violation.

Indonesia Power is committed to maintaining the confidentiality of the reporting information and the alleged offenders as the application of the principle of confidentiality. The identity of the complainant is only known by the infringement complaint admin unless the complainant permits his / her identity to be disclosed.

Reports of alleged violations may be submitted through:

  1. Company Website: www.indonesiapower.co.id
  2. Email: pengaduan@indonesiapower.co.id
  3. Official Letters to the Company: Complainment Management Team PT Indonesia Power, Jl. General Gatot Subroto Kavling 18 Jakarta 12950.
  4. Official Letter delivered via PO BOX 9000 Jakarta 10000
  5. Official Letters delivered via Drop Box are available in the main lobby of Indonesia Power Head Office.